Our utmost priority is our clients, and we take every possible step to ensure that you receive exceptional customer support, cutting-edge trading technology, and excellent trading conditions.
If you believe that we have not fulfilled our obligations to you for any reason, we kindly request you to spare a moment to complete the Complaint Form provided below.
Upon receiving your complaint, you will receive a written acknowledgment from us within 5 working days, confirming the receipt of your message. Your complaint will then be reviewed by our Compliance Department, and you can expect a final response within 2 months.
If you would like to become acquainted with the entire process, please consult our Complaints Handling Manual.